Menu
Craftsmanship & Customer Care
In 1979, our family business started with a spare bedroom and a passion for quality headwear. Importing hats from around the world and supplying retailers across the country. Then came the internet, and with it, a new opportunity. Now over 45 years later Wholesale Hats is a global supplier of custom embroidered hats, working with thousands of customers, worldwide.
More Than Needle & Thread
At Wholesale Hats, we believe that embroidery is an art form that demands precision, skill, and passion. Early on we discovered that the secret to quality embroidery begins long before the needle touches the fabric. Did you know that over 70% of logos submitted to us require small adjustments to ensure the design looks great? This attention to detail is why our customers trust that we can deliver a quality product on time. Decades ago Amanda Gordon, our Art Manager, created our logo review process that we still implement today with every customer, every time. This ensures that each customer's logo is optimized for embroidery. This separates us by quality, in an industry where quality varies widely.
The Turning Point
More than 25 years ago, my wife and I were working late on a rush order for Mt. Rose Ski Resort in Lake Tahoe. Our embroidery machine kept breaking due to an overly dense stitch pattern in the center of this rose design. Since it was getting late I stepped out to get dinner, only to return to find my 21-year-old newlywed wife, hands in her face crying and completely overwhelmed by frustration. “I can’t take this anymore,” she said with tears in her eyes, “the needles keep breaking and I don’t know what to do.”
We knew something had to change. That night was the turning point for us and the company. From that experience, we defined our entire processes and built a team of in-house experts who understood how to solve embroidery challenges at the beginning of the process.
A Tight-Knit Team
The success of Wholesale Hats is about the order process and the people behind it. Over the years, we’ve assembled a team of problem solvers who have the expertise to help ensure customers love their hats and the process that led to it.
Retail-Quality Embroidery
Our embroidered hats and apparel are made for retail-quality standards. Unlike most embroidery businesses that produce a product with quality issues. At Wholesale Hats we reliably produce premium embroidery. Which is why we honor our lifetime guarantee against any manufacturing defects in the hat or embroidery.